4:30pm User calls to say they can't see anything in documents. Tell them to go to view, do a Edit -- Select All, hit delete key, and then refresh. Promise to send them document addendum which says so. 4:45pm Another user calls. Says they can't read help documents. Tell them I'll fix it. Hang up. Change font to Wingdings. 4:58pm Plug coffee maker into Ethernet hub to see what happens. Not (too) much. 5:00pm Night shift shows up. Tell that the hub is acting funny and to have a good weekend. Cheers