Author Topic: my server error on troubleshooting (Read 3766 times)

sarc · « **on:** February 24, 2009, 06:57:35 PM »

im not sure about this, the server is on my list but not others please help me, and use simple terms with me please DP Resource Public Server Troubleshooter
Specified server information: 97.97.215.219:27910
Actual user IP address: ****DIFFERENT from provided IP****
RCON password provided? yes
Run at Wed, 25 Feb 2009 00:37:37 +0000

TEST PROCESS
===================
> Checking if 97.97.215.219:27910 can be connected to...
> Writing to socket: '\xFF\xFF\xFF\xFFstatus\n'
> Attempting to read, 3 second timeout...
> Success: Strings 'Digital Paint' and/or 'DPPB2' found in server output (ping: 133ms)
> Connection SUCCESSFUL! Port forwarding and firewall settings correct.
> Checking server list...
> Getting server list from http://dplogin.com/serverlist.php
> 79 lines of server list data
> Processed 73 server lines, 22 different IPs
> 12 entry/entries found in server list for your IP address:
> 97.97.215.219:5541
> 97.97.215.219:4954
> 97.97.215.219:5543
> 97.97.215.219:5545
> 97.97.215.219:6167
> 97.97.215.219:6169
> 97.97.215.219:6172
> 97.97.215.219:6737
> 97.97.215.219:6744
> 97.97.215.219:6807
> 97.97.215.219:8190
> 97.97.215.219:8472
> None of the entries have the right port!
> public is set to 1

RECOMMENDATIONS
===================
* Your server might have not been added to the public list; run the command heartbeat in console
* NAT routing information on your router may be outdated; turn off your router, wait half a minute, and then turn it back on

sarc · « **Reply #1 on:** February 24, 2009, 08:03:34 PM »

answer as soon as possible

jitspoe · « **Reply #2 on:** February 24, 2009, 10:33:36 PM »

With all those entries, it looks like your ports are not forwarded correctly.

sarc · « **Reply #3 on:** February 25, 2009, 10:20:36 AM »

well, i made the start port 7000 and the end port 27910, and checked udp i do not have a firewall on. im still unsure why it does this, is there any way else i can fix it, it still lets me connect to it and its on my list but not others

KnacK · « **Reply #4 on:** February 25, 2009, 10:27:49 AM »

Quote from: jitspoe on February 24, 2009, 10:33:36 PM

With all those entries, it looks like your ports are not forwarded correctly.

You only need to forward 27910 to the ip address of the pc where the server is.

sarc · « **Reply #5 on:** February 25, 2009, 10:47:30 AM »

Recommendations from Test

* Your server might have not been added to the public list; run the command heartbeat in console

this i do not understand im sortve confused you think we could get onto a vent or something it would make this a whole lot easier. i have a netgear router

KnacK · « **Reply #6 on:** February 25, 2009, 10:54:34 AM »

Ignore that.
You just need to make sure you correctly set up port forwarding.

Quote

4. If this is a home server, make sure you know how to forward the port that your server uses from the WAN side (the port on your router hooked up to your cable modem, dsl modem, or whatever you use to connect to the internet) of your router to the LAN side ( the ports that connect to the pc's at your house) of your router. If you have questions on how to do this, post screen shots of your router config page showing the port forwarding setup.

Go here: http://www.portforward.com/english/routers/port_forwarding/routerindex.htm

sarc · « **Reply #7 on:** February 25, 2009, 10:58:19 AM »

yes i think i have done it correctly but under server ip adress do i put the servers ip or the ip adress under cmd

KnacK · « **Reply #8 on:** February 25, 2009, 10:59:29 AM »

The ip address of your pc ( ie.. 192.168.1.100 or whatever it is), not the ip address that people will be using to connect to your server.

sarc · « **Reply #9 on:** February 25, 2009, 11:01:22 AM »

yeah i entered that its still not working

Connection SUCCESSFUL! Port forwarding and firewall settings correct.
but its the wrong ports when i run the test

sarc · « **Reply #10 on:** February 25, 2009, 11:22:51 AM »

can someone maybe help me with the server through a voice chat it would make it easier on me

sarc · « **Reply #11 on:** February 25, 2009, 05:26:16 PM »

no one else can help me? im very close to getting it

KnacK · « **Reply #12 on:** February 25, 2009, 05:30:35 PM »

Go here: http://www.portforward.com/english/routers/port_forwarding/routerindex.htm

sarc · « **Reply #13 on:** February 25, 2009, 05:33:45 PM »

i already did all that and understand that i do it for other games i dont understand the problem can we please talk on a voice chat?

KnacK · « **Reply #14 on:** February 25, 2009, 05:46:51 PM »

No voice chat

Post a pic of your Port Forwarding screen on your router and lets see what you did.

lilb990 · « **Reply #15 on:** February 25, 2009, 08:36:42 PM »

Wouldn't it be easier forwarding ports through your default gateway? That's how i made mine.

KnacK · « **Reply #16 on:** February 26, 2009, 05:57:49 PM »

same thing

lilb990 · « **Reply #17 on:** February 26, 2009, 06:24:56 PM »

I didn't get that? But anyways i found it easier to just go to the default gateway and do it there rather then going through that website

Going through that website took me 2 days going through my default gateway and getting guided through voice chat took me about 20 minutes.

sarc · « **Reply #18 on:** February 26, 2009, 06:27:29 PM »

well im not a total idiot on port forward i think i did it right there must be something else. it would be nice if i could voice chat with somebody

lilb990 · « **Reply #19 on:** February 26, 2009, 06:28:22 PM »

sarc which ventrilo do you have 3.0 or the old one? If you have 3.0 tell me and i'll give you an ip and i'll guide you.