Author Topic: Internet Connection (Read 4056 times)

KI3S · « **on:** April 05, 2009, 02:11:53 PM »

Well I'm at my dad's house and he's got 3 computers. All of them are connected wireless through Linksys. Problem is that 2 of them say they are connected and the signal strength is 100% and everything seems perfect etc. These 2 say that they are connected to internet and what not but Internet doesn't work on them. I've tried almost everything, I've repaired the connections, I"ve unplugged everything and re-plugged them in, I've ran diagnostics and troubleshoots. Only problem I've found is this:

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn   HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn   FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn   HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn   HTTP: Error 12007 connecting to www.hotmail.com: The server name or address could not be resolved
warn   HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved
warn   FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
error   Could not make an HTTP connection.
error   Could not make an HTTPS connection.
error   Could not make an FTP connection.

If anyone can help it'd be very appreciated. :]

KnacK · « **Reply #1 on:** April 05, 2009, 02:52:29 PM »

You have dns resolution problems

Do this:

1. on one of the pc that does work, open a command box and type ipconfig /all and paste what it says.

2. Do the same on one of the pc's that does not work.

We should be able to determine from these results what is going on.

KI3S · « **Reply #2 on:** April 05, 2009, 03:25:04 PM »

I thought it was a DNS problem. How do I open a command box?

Zorchenhimer · « **Reply #3 on:** April 05, 2009, 03:28:37 PM »

Start > Run > "cmd"

Or on Vista, type "cmd" in the start menu's search box and hit enter.

KI3S · « **Reply #4 on:** April 05, 2009, 03:36:14 PM »

Sorry my brother asked that question lol Here you go

Computer that works:

C:\Documents and Settings\ED>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ed3
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : bellsouth.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : bellsouth.net
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-16-17-94-7D-16
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 85.255.112.87
85.255.112.195
Lease Obtained. . . . . . . . . . : Monday, April 06, 2009 3:02:37 PM
Lease Expires . . . . . . . . . . : Wednesday, April 08, 2009 3:02:37 PM

Computer that doesn't:

C:\Documents and Settings\Everyone else>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : StationM
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapte
Physical Address. . . . . . . . . : 00-16-17-94-7C-75

Ethernet adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Wireless-N USB Network Adapter
Physical Address. . . . . . . . . : 00-1D-7E-06-D1-3C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.157
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 64.86.133.51
63.243.173.162
Lease Obtained. . . . . . . . . . : Sunday, April 05, 2009 5:20:01 PM
Lease Expires . . . . . . . . . . : Sunday, April 05, 2009 6:20:01 PM

KnacK · « **Reply #5 on:** April 05, 2009, 04:53:34 PM »

Connection-specific DNS Suffix . : bellsouth.net

THat's the only difference between the 2, but that shouldn't make that much of a difference.

WHere did you pull those logs from?

Justinph5 · « **Reply #6 on:** April 05, 2009, 05:25:27 PM »

its the network ghost :X

I've had it where my laptop's wireless would lose internet connection, but my sisters wireless would be fine, etc. It's sometimes a pain to get it working again.

It hasn't happened in a long time. But what fixes my connection problem at school (it'll be on the network, but no internet) I just open my wireless connections, disconnect from the network, then connect to the same network right after. Usually its just something so simple in the end you wanna shoot yourself afterwards.

KI3S · « **Reply #7 on:** April 05, 2009, 05:47:26 PM »

I've disabled, disconnected, repaired, troubleshooted, basically every option listed on the wireless networks. Yes it's a pain, sometimes it'll work for an hour or two but then it'll stop. Very frustrating for me since I need to complete two projects on one of those computers and don't really want to transfer all my info to a different one. Like Justin said its on the network, but no internet. But that doesn't work for me

@KnacK: What do you mean where'd I get the logs from?

I tried calling the Linksys for help, they really need to hire people that can speak better English. Not really any help to me. My problem is like Justin's, in the past disconnecting and reconnecting has worked but lately (last week or 2) hasn't been able to do it.

Justinph5 · « **Reply #8 on:** April 05, 2009, 05:57:32 PM »

in the command prompt. ipconfig/ release and then ipconfig /renew ? usually if there's a problem it'll tell you at the end of the command prompt after ipconfig /renew (it'll take a while to renew)

KI3S · « **Reply #9 on:** April 05, 2009, 06:28:31 PM »

Well before I did the /renew and /release I right clicked the internet shortcut on the desktop and clicked properties then went to connections and clicked LAN settings and checked automatically detect settings, which I thought I had checked in the first place. Seemed to work, had both computers working fine. One just stopped working lol but I'm done working on this for today. If I'm up to it I'll do it tonight. If its not working tomorrow I'll do the /release and /renew for that one computer, but at least I got one to work.

sk89q · « **Reply #10 on:** April 05, 2009, 10:56:01 PM »

Does this work?

http://70.85.9.178/

KI3S · « **Reply #11 on:** April 06, 2009, 03:14:55 PM »

How the heck? Yeah it works. What does this mean about my problem though? It can connect through an ip but not www.dplogin.com

Justinph5 · « **Reply #12 on:** April 06, 2009, 03:35:45 PM »

is it just dplogin.com that does it or all websites? Does Windows update work. If so try updating network card / IE, whatnot, maybe it just needs 'a lil fixing'

If not, I'm sure sk89q can hone in closer to the problem than I can

ViciouZ · « **Reply #13 on:** April 06, 2009, 03:45:22 PM »

In the ipconfig, it shows that the broken computer has different DNS servers from the working one. Basically, they are the wrong adresses, because they should be the same as the ones on the working computer. Connecting to an IP proves the internet connection works, but the failure to resolve a domain name shows the DNS servers don't.

In short: change the DNS server addresses to those of the working PC.

KI3S · « **Reply #14 on:** April 06, 2009, 03:49:01 PM »

@Justin: It's all the websites.

@ViciouZ: I thought it wasn't working cause the addresses were wrong, but how do I change them to the addresses of the working PC?

ViciouZ · « **Reply #15 on:** April 06, 2009, 04:07:28 PM »

No idea, but google found me this: http://www.mediacollege.com/computer/network/dns.html

IronFist · « **Reply #16 on:** April 06, 2009, 04:18:23 PM »

Quote from: KI3S on April 06, 2009, 03:49:01 PM

@ViciouZ: I thought it wasn't working cause the addresses were wrong, but how do I change them to the addresses of the working PC?

Try:

netsh int ip set dns name="Wireless Network Connection 3" source=static addr=85.255.112.87
netsh int ip add dns name="Wireless Network Connection 3" addr=85.255.112.195 index=2

This will hopefully allow you to continue using DHCP to assign IPs (you can do this through control panel, but it always makes me set a static IP). Change "Wireless Network Connection 3" for the other computer you try this on.

Zorchenhimer · « **Reply #17 on:** April 07, 2009, 02:13:55 AM »

IronFist: ~~That is completely unnecessary. Assigning a static IP does nothing for DNS.~~ Misread that. But it's still unnecessary.

KI3S: Follow ViciouZ's link. When you get to this box, try "Obtain DNS server address automatically". If that doesn't work, enter the following two IP Addresses in the two fields (from the working PC):
85.255.112.87 - 85.255.112.195

IronFist · « **Reply #18 on:** April 07, 2009, 04:52:27 PM »

Quote from: Zorchenhimer on April 07, 2009, 02:13:55 AM

IronFist: ~~That is completely unnecessary. Assigning a static IP does nothing for DNS.~~ Misread that. But it's still unnecessary.

I was just trying to retain the benefits of dynamic addressing -- he might have other devices on the network that end up getting assigned the same IP he's now going to statically use.

KI3S · « **Reply #19 on:** April 07, 2009, 07:50:14 PM »

Well I took a look at the link from Vic, I'll work on it when I can. Just need to know whether to do what IronFist said or not and I'll work on that later too.